FAQ

Why Buy Art Thought Artist Aeris Directly?

About Online Payment?

What Different From Other Art Gallery?

About Shipping Policy

Return & Exchange


Why Buy Art Thought Artist Aeris Directly?

All my artwork is created in my home-based studio and handmade by myself ūüôā All is one of the kind with my unique style and taste.

Buy original artwork from Canada, Edmonton artist Aeris Osborne directly through my shop.

From time to time paintings are available through galleries. I can assist you in choosing the perfect piece of original Canadian Art for your business or home, as a gift, or arrange a consultation for a personalized commissioned piece of art. Whether it be an original painting, a commissioned work of art, or buying prints. I am happy to answer your art-related questions, making your art collecting experience effortless and enjoyable. Located in Edmonton, a capital city of Alberta. I ship worldwide.

About Online Payment?

  • It accepts Credit Card / Debit Card / Paypal account (All provided via PayPal services).
  • All transaction thru PayPal security checkout
  • You can checkout without with PayPal account
  • Transaction loading time takes 2 to 6 seconds, it all depending device and internet performances.
  • Please wait for the page until the completion of the transaction.
  • You will receive an email title”Your Art By Aeris order has been received!” to confirm your order completely sucessful.
  • Payments through PayPal, data will be passed to the respective this third party, including information required to process or support the payment, such as the purchase total and your customer‚Äôs billing information.
After the summary of checkout order, it will take 2 to 6 seconds to load a page of ” Order received “
Your will receive a confirmation email of your order.

Some of my paintings took months to finish for the best result.

Not like the regular Art Gallery. I make the art, photographs the art, promotes the art, creates opportunities to show and sell the art, builds a clientele, managing websites, social media, handles the shipping maintains my website. I keep my pricing similar to the gallery system and is a member of CARFAC – Canadian Artists Representation who believes that artists, like professionals in other fields, should be paid for their work and share equitably in profits from their work.

About Shipping Policy?

  • I will ship most orders within 3 business days after payment is received.
  • Payments received Friday/Saturday/Sunday will ship the following Monday.
  • I live in Canada and all items will be shipped via Canada Post Regular Mail

You can upgrade the shipping service to express or with tracking code. Please contact me regarding the shipping cost. Except for original paintings, all will be mail with tracking code worldwide.

Aeris

*Tracking number will be provided with any original painting
*If your order is urgent and you would like faster shipping, please contact me prior to placing your order.

Returns & exchanges

I am not responsible for refunding or replacing any item lost or damaged during shipping.

If you are not completely satisfied with your purchase, please contact me, I will see what I can help.